Q: What is TransAmerican Medical Imaging and what do you do?
A: We are the largest supplier of used and refurbished Philips, Picker, OEC, and other high quality medical imaging parts. In addition to being a leader in used Philips parts, TMI is also a full services provider offering interim mobile services, de-installation, and complete refurbished systems covering most all modalities.
Q: Which medical imaging manufacturers and modalities does TMI service?
A: We service Philips, GE-OEC, and other manufacturers. We provide parts and systems covering all modalities including Cardiology, Angiography, and Radiology.
Q: What warranty backs TMI parts?
A: We have the best warranty in the industry for our used and refurbished parts. Unless otherwise specified, TMI parts are warranted fit for their intended use for 60 days from the shipping date.
Q: What is the TMI Platinum Certification Program?
A: An ISO-based QA system where every part we sell is identified, tested, and physically inspected before it is shipped. This multi-step quality process guarantees you receive the exact part when you need it.
Q: Why should I buy used medical imaging parts as opposed to new?
A: Quality used medical imaging parts have a statistically lower failure rate than new parts. TMI’s failure rate is less than half that of new parts. Also, since the price of quality used parts is significantly less than that of new, you have the assurance of a functional part at a greater value.
Q: Will TMI have the part I need?
A: Yes. No other vendor is more likely to have the part than does TMI. We have the largest inventory of new, used, and refurbished parts and systems in North America—over 15,000 in inventory. In fact, nine out of ten parts brokers you might call end up calling us if they don’t have the part in stock.
Q: What shipping options are available?
A: Generally next-day delivery, but also any other arrangement required by our customers.
Q: How well are my parts secured for shipping?
A: We go to great lengths to assure the safe and timely arrival of your parts or systems purchase. All parts and equipment are prepared for transportation in our own facilities, and not until your order is encased and protected to our specifications do we hand it over to the specified shippers for delivery to your site.
Q: What are the payment terms?
A: All payments are in US $, and are net 30 days to qualified accounts.
Q: Who do I contact for billing questions or problems?
A: Contact our billing department at 801.796.7335.
Q: Who do I contact to change or cancel an order?
A: Contact our parts department at 800.865.8195.
Q: Who do I contact for parts exchange questions?
A: Contact our parts department at 800.865.8195.
Q: What are your Parts Return & Restocking Policies?
A: Click here to Exchanges and Returns Policy.
Buy—Sell Systems FAQ
Q: How do I buy used or refurbished medical imaging equipment?
A: Call 801.796.7335, and ask for our used medical imaging systems department.
Q: How many systems and what modalities does TMI have on hand?
A: Our inventory of medical imaging equipment is constantly changing, but covers mobile C-Arms and the modalities of Cardiology, Angiography and radiography.
For the latest available systems click here or call our medical imaging systems department at 801.796.7335.
Q: Would TMI be interested in buying my brokerage equipment?
A: We very well may be. Please call us at 800.865-8195, and ask for our used medical imaging systems department.
From initial acquistion and system removal through the remanufacturing process, TMI's engineers practice rigorous quality control and take exceptional care to insure all refurbished systems are OEM compliant.
TMI refurbished systems are a reliable and cost effective.
